Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /var/www/u0121191/data/www/ on line 6
Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /var/www/u0121191/data/www/ in /var/www/u0121191/data/www/ on line 12Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /var/www/u0121191/data/www/ in /var/www/u0121191/data/www/ on line 12Warning: Cannot modify header information - headers already sent by (output started at /var/www/u0121191/data/www/ in /var/www/u0121191/data/www/ on line 179Warning: Cannot modify header information - headers already sent by (output started at /var/www/u0121191/data/www/ in /var/www/u0121191/data/www/ on line 45 Warranty & Return Policy

Warranty & Return Policy

Warranty & Return Policy

We always try to provide perfect products and services. We guarantee that all orders are tested before shipment. However, if you receive our goods defective, we have warranty and return policy to protect your rights.


Most of the products are guaranteed with one-year warranty, spare parts with seven-day warranty. 

Return Policy

For return we don’t accept drugs and medicines! To returns we only accepted medical devices, water ionizers, irrigators, ultraviolet lamps, etc.

1. All returns must be sent back within 7 days of receipt. A valid tracking number is requested to prove the date of returning.

2. We only accept products in their original conditions. We are not responsible for any breaking, scratch or loss caused by poor packing, unreasonable laying, nor responsible for mis-used or assembled parts.

3. All returns must be informed with before return. Please inform us in advance before return. We will give you a Return Merchandise Authorization (RMA) number, which should be marked clearly on the returning box. A box without RMA number is not acceptable. 

4. Returns should be made by mail post service, DHL, UPS or TNT. There must be a tracking number which could be followed on relative website. Otherwise, we’re not responsible for any duties on Russia side. 

5. Refund will be made 3 days within receiving because we need time to check or repair. 

6. Customer is responsible for return postage and responsible for postage re-sending. 

7. We reserve the right to reject services that would void the warranty and return policy, or if the products are damaged by customers.

8. Returns must be sent with below contact information. We’re not responsible for any return marked wrong receiver or wrong address. Please contact us first to get correct return address.