Shipping & Delivery

Shipping Methods

We offer different shipping methods to deliver our products over the globe safely and quickly. We work with  EMS, Russian Post. You can choose the shipping method you like. However, if your order contains too many branded products, we may deliver it via different couriers in order to avoid the customs problem. And we will inform you the situation before real shipping happens, so please keep in touch with us.

You can also choose "Pick Up", which means that you take the goods directly from our warehouse without paying shipping fee.

Shipping Time

We ship items from Monday to Friday (please keep it in mind when you will place your order to avoid situations when you will write us at Friday evening to ask why your order is not shipped yet).

The shipping time depends on the goods you order and the shipping method you choose. Generally speaking, your order will be shipped out within 1~3  days after payment being confirmed.

After your order is shipped out, the delivery time solely depends on the shipping method you choose and your country. So please pay attention to the delivery time of each international courier before you choose.

Shipping Methods

Delivery Time

EMS

7-20 Days

Russian Post

15-45 Days


* This chart is only for reference. Delivery time can be affected by many factors.

Unfortunately WE CAN NOT GUARANTEE DELIVERY TIMES ON INTERNATIONAL ORDERS. While we will do everything we can to help, we have no control over customs and cannot get your packaged released if it is being inspected or held.

Shipping Cost

On orders less than 99 US$ shipping is 5 US$

On order more than 99 US$ shipping is free

A most favorable packing and shipping method will be automatically chosen by our system according to each specific situation like product type, shipping address, shipping agent or packing material. Thus, shipping fees of two different Orders with same weight may differ slightly.

 

Dear friends! 
Unfortunately from september 2015 we temporarily stopped shipping dietary supplements and pills to Germany. But you still can buy other items from "Household" department.